We Protect Your Data Like We Protect Your Privacy

• Identity data: Full name, email address, phone number upon account creation.
• Platform data: Your platform name, custom domain, subscription info, and account creation date.
• Student data: Stored on behalf of the instructor only — OFOQ accesses it solely for technical support.
• Usage data: Sessions count, connected devices, technical logs for stability improvements.
• Payment data: We use trusted payment gateways and never store card numbers on our servers.

• To create your account, activate your platform, and manage your subscription.
• To send important service notifications such as subscription renewals and system updates.
• To improve user experience and develop new features based on aggregated usage patterns.
• To comply with legal requirements when demanded by recognized regulatory authorities.
• To provide technical support and resolve technical issues efficiently.

We do not sell, rent, or share your personal data with any third party for commercial purposes. We work only with essential service providers (such as AWS servers and payment gateways) bound by strict data protection agreements. No external party has the right to access your students' data or your course content.

• SSL/TLS encryption for all data transmitted between browsers and servers.
• AES-256 encryption for sensitive data stored in databases.
• Automated daily backups with protection against accidental deletion.
• Continuous 24/7 monitoring to detect any intrusion attempts or unauthorized access.
• Restricted access permissions within the OFOQ team — only those who need data can access it.

• Right to access: You may request a full copy of your stored data at any time.
• Right to rectification: You may correct any inaccurate information via the dashboard or by contacting us.
• Right to erasure: You may request permanent deletion of your account and all data within 30 business days.
• Right to object: You may object to processing your data for marketing purposes at any time.
• Right to portability: You are entitled to receive your data in a machine-readable format.

We use only strictly necessary cookies to operate the platform and remember your session. We do not use third-party advertising tracking cookies. You can control these cookies via your browser settings at any time without affecting the core functionality of the platform.

This policy is governed by the laws applicable in the Arab Republic of Egypt. In case of any privacy-related dispute, you may contact us directly at [email protected] and we will endeavour to resolve the matter amicably within 14 business days. We reserve the right to amend this policy with prior notification of any material changes.